All items shown in our online catalog include free shipping in the 48 contiguous U.S. states. Address must be accessible to semi-trailer trucks for non-UPS size shipments. Hawaii, Alaska, Puerto Rico and international customers are welcome to contact us for a shipping quotation. APO/FPO orders subject to acceptance and USPS weight/size limits.
Items identified as "truck shipments" include loading dock / tailgate delivery only and address must be accessible to a full-size semi-trailer. Shipping companies are not required to transport freight off their trucks and into buildings or homes. Inside delivery, island delivery, re-delivery, storage charges for shipments that a customer is not ready to accept, etc. are extra for truck shipments. Please contact us for a quotation. UPS, FedEx, and shipping companies do not deliver on weekends or evenings.
Residential customers: You must be home to sign for truck shipments. If you are unable to be home the day of delivery, then pick-up at the carrier's local terminal may be necessary. Appointment deliveries or time window deliveries are usually not available. Some UPS/FedEx shipments are partially disassembled to reach carrier carton size limits.
Cancellations after shipment are not possible. Please be sure to note any damage or shortage on the delivery receipt before signing for a shipment. Remember, title of goods passes to the purchaser when a shipment is accepted for transportation by the carrier. When you sign for a shipment, you are indicating that all cartons shown on the receipt are present and in good condition. If this is not true, be sure to note the discrepancy and have the driver initial it.