Terms & Conditions
Modern Office - 7550 Corporate Way - Eden Prairie, MN 55344
1-800-443-5117 or 1-952-941-2837
FAX 1-952-949-9816
customersvc@modernofficefurniture.com
1-800-443-5117 or 1-952-941-2837
FAX 1-952-949-9816
customersvc@modernofficefurniture.com
Terms & Conditions
All items shown in our online catalog include free shipping in the 48 contiguous U.S. states. Address must be accessible to semi-trailer trucks for non-UPS size shipments. Hawaii, Alaska, Puerto Rico and international customers are welcome to contact us for a shipping quotation. APO/FPO orders subject to acceptance and USPS weight/size limits.
Items identified as "truck shipments" include loading dock / tailgate delivery only and address must be accessible to a full-size semi-trailer. Shipping companies are not required to transport freight off their trucks and into buildings or homes. Inside delivery, island delivery, re-delivery, storage charges for shipments that a customer is not ready to accept, etc. are extra for truck shipments. Please contact us for a quotation. UPS, FedEx, and shipping companies do not deliver on weekends or evenings.
Residential customers: You must be home to sign for truck shipments. If you are unable to be home the day of delivery, then pick-up at the carrier's local terminal may be necessary. Appointment deliveries or time window deliveries are usually not available. Some UPS/FedEx shipments are partially disassembled to reach carrier carton size limits.
Cancellations after shipment are not possible. Please be sure to note any damage or shortage on the delivery receipt before signing for a shipment. Remember, title of goods passes to the purchaser when a shipment is accepted for transportation by the carrier. When you sign for a shipment, you are indicating that all cartons shown on the receipt are present and in good condition. If this is not true, be sure to note the discrepancy and have the driver initial it.
All items carry a 30 day return period. Please contact us before returning your order so that we can provide a return address and return authorization number. Unauthorized returns are not accepted. Items must be returned in their original cartons and packaging in new / unassembled condition; the customer must carton and prepare the shipment no matter the reason for the return. The customer is responsible for return shipping charges only and must make their own arrangements for return shipment. The customer is responsible for return shipping for orders canceled while in transit.
Extra services requested for the original shipment such as inside delivery or air shipment are not refundable. Returned orders of over $2000 are subject to a 25% re-stocking fee. Defective items and parts reported within the 30 day return period will be replaced or repaired by the manufacturer at their discretion. Since defective items are replaced/repaired, the customer may not refuse to pay return shipping charges. All product warranties are by the manufacturer. Items purchased for resale are not returnable. We reserve the right to refuse to sell to dealers and competitors.
Colors shown on the Internet can vary from monitor to monitor, so please contact us if color is a particular concern. Returns are not accepted for reasons of color if the customer could have requested a color sample in advance.
Credit card orders with a shipping address different from the billing address are subject to verification and approval. Requests by companies and institutions to open a Net 30 Day account imply permission to investigate your credit.
Minnesota customers subject to 6.875% sales tax. Prices do not include applicable duties, taxes, customs brokerage, etc., for international customers.
Please be assured that Modern Office Furniture does not share or sell customer information with any other companies or organizations.
Thank you for shopping with us.
All items shown in our online catalog include free shipping in the 48 contiguous U.S. states. Address must be accessible to semi-trailer trucks for non-UPS size shipments. Hawaii, Alaska, Puerto Rico and international customers are welcome to contact us for a shipping quotation. APO/FPO orders subject to acceptance and USPS weight/size limits.
Items identified as "truck shipments" include loading dock / tailgate delivery only and address must be accessible to a full-size semi-trailer. Shipping companies are not required to transport freight off their trucks and into buildings or homes. Inside delivery, island delivery, re-delivery, storage charges for shipments that a customer is not ready to accept, etc. are extra for truck shipments. Please contact us for a quotation. UPS, FedEx, and shipping companies do not deliver on weekends or evenings.
Residential customers: You must be home to sign for truck shipments. If you are unable to be home the day of delivery, then pick-up at the carrier's local terminal may be necessary. Appointment deliveries or time window deliveries are usually not available. Some UPS/FedEx shipments are partially disassembled to reach carrier carton size limits.
Cancellations after shipment are not possible. Please be sure to note any damage or shortage on the delivery receipt before signing for a shipment. Remember, title of goods passes to the purchaser when a shipment is accepted for transportation by the carrier. When you sign for a shipment, you are indicating that all cartons shown on the receipt are present and in good condition. If this is not true, be sure to note the discrepancy and have the driver initial it.
All items carry a 30 day return period. Please contact us before returning your order so that we can provide a return address and return authorization number. Unauthorized returns are not accepted. Items must be returned in their original cartons and packaging in new / unassembled condition; the customer must carton and prepare the shipment no matter the reason for the return. The customer is responsible for return shipping charges only and must make their own arrangements for return shipment. The customer is responsible for return shipping for orders canceled while in transit.
Extra services requested for the original shipment such as inside delivery or air shipment are not refundable. Returned orders of over $2000 are subject to a 25% re-stocking fee. Defective items and parts reported within the 30 day return period will be replaced or repaired by the manufacturer at their discretion. Since defective items are replaced/repaired, the customer may not refuse to pay return shipping charges. All product warranties are by the manufacturer. Items purchased for resale are not returnable. We reserve the right to refuse to sell to dealers and competitors.
Colors shown on the Internet can vary from monitor to monitor, so please contact us if color is a particular concern. Returns are not accepted for reasons of color if the customer could have requested a color sample in advance.
Credit card orders with a shipping address different from the billing address are subject to verification and approval. Requests by companies and institutions to open a Net 30 Day account imply permission to investigate your credit.
Minnesota customers subject to 6.875% sales tax. Prices do not include applicable duties, taxes, customs brokerage, etc., for international customers.
Please be assured that Modern Office Furniture does not share or sell customer information with any other companies or organizations.
Thank you for shopping with us.
